Use your business landline anywhere
Make sure you have the best telephony experience possible for your team, prospects & customers. No-one likes a call that is not for them, and no one likes to be speaking to the wrong person.
Calls transferred to the best team member for the enquiry, will give the best experience for everyone – avoid wasting time by putting the wrong calls in the wrong hands, speed up the pick-up time and reduce call length.
Professional Greetings & Marketing Messages
Professional pre-recorded messages to greet your callers & notify them of opening times and offers when calling out of hours, all adds to the experience and another way for you to build your brand.
Marketing-on-hold, play a pre-recorded message of the latest offer, industry news or trend to give value to those waiting to speak to your advisors.
Keep on top of call trends with live analytics for call journeys, answer time, callee availability, performance wallboards and call-back those valuable abandoned & missed calls.